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Elaina

Guest Service Specialist

PROFESSIONAL since 2016

Salon Ultimo Team Member since 2024

My top 3 strengths +
  • Strength #1: I am naturally extroverted and love forming genuine human connections
  • Strength #2: I am highly efficient and organized
  • Strength #3: I have a strong memory and remember details about our guests
I work best with people who… +

I try to create a positive experience by greeting each guest personally and getting to know their preferences. Names and identities are important to me, so I make a conscious effort to remember our guests and welcome them by name whenever they visit.

My accomplishments +

One of the things I’m most proud of is building meaningful connections with our guests and remembering important details about them. If I don’t know someone yet, I make it a goal to learn about them so they feel welcomed and valued every time they walk through our doors.

What do guests or teammates often compliment you on? +

Guests and teammates often compliment my efficiency, attention to detail, and commitment to providing exceptional customer service.

A few of my favorite things +
  • Favorite part of your role at Salon Ultimo: Making new friends and building connections with our guests
  • Favorite product to recommend: Unite 7 Seconds Leave-In Conditioner
  • Favorite service to recommend: Therapeutic Massages
  • Favorite way to unwind or hobby: Spending time with friends and family
  • Coffee order / drink of choice: Hot black coffee or a crisp Diet Coke
Finally, here’s what I want you to know +

Customer service is truly my calling. I love being here, and I love being part of a team of powerful women who care deeply about our guests and each other.

One word that describes you best +

Enthusiastic

4.9 ★ Thousands of Happy Guests

Guests consistently rate us among the top salons in Minnesota for hair, nails, and spa care.

4.9★

on Google

(872+ reviews)

Google rating
5.0 ★★★★★

4.98★

on Google

(872+ reviews)